Product Overview

The Unlock User API features a set of basic services used to unlock a user for the specified financial institution (FI). A user account becomes locked after the user has exceeded the allowed number of failed login attempts. This API allows a customer to unlock a user without requiring a password reset.

Value

The Unlock User API enables customers to:

• Ensure the user account is in a locked status
• Unlock the user without requiring a password reset

It enables developers to:

• Quickly validate the existing customer’s user status
• Provide the customer a quick method to directly unlock the user account

What is Supported

The Unlock User service supports the following uses:

• Verifying that a customer is locked at a specified financial institution
• Unlocking the user directly without requiring a password reset

Additional Product Details

The Unlock User API interfaces with and depends on the Users API.