Introduction
The Reset Password API features basic services for resetting the password for a specified financial institution’s customer or member. The person’s contact methods may be retrieved, and the desired contact method may be used to send a one-time passcode to reset the password.
The Reset Password API enables end users to:
- Search for the available contact methods.
- Receive a one-time passcode at the preferred destination (e.g., mobile number) to reset the password.
What is Supported?
The Reset Password API supports the following uses:
- Verifying that a customer exists at a specified financial institution
- Providing a list of contact methods for an existing customer at a specified financial institution
- Sending a one-time passcode to the customer's desired contact method for resetting their password
- Verifying that a customer or member exists at a specified financial institution.
- Providing a list of contact methods for an existing customer or member at a specified financial institution.
- Sending a one-time passcode to the customer's or member’s desired contact method for resetting their password.
Required Roles & Permissions
In order to access the E-Statement API, the following scopes are needed:
institution-users:read - A user with this scope may get and find the contact methods for a customer
institution-users:write - A user with this scope may trigger the sending of a one-time passcode to a customer for resetting their password