Reset Password

API - V 2.5

Download Swagger Spec

Introduction

The Reset Password API features basic services for resetting the password for a specified financial institution’s customer or member. The person’s contact methods may be retrieved, and the desired contact method may be used to send a one-time passcode to reset the password.

The Reset Password API enables end users to:

  • Search for the available contact methods.
  • Receive a one-time passcode at the preferred destination (e.g., mobile number) to reset the password.

What is Supported?

The Reset Password API supports the following uses:

  • Verifying that a customer exists at a specified financial institution
  • Providing a list of contact methods for an existing customer at a specified financial institution
  • Sending a one-time passcode to the customer's desired contact method for resetting their password
  • Verifying that a customer or member exists at a specified financial institution.
  • Providing a list of contact methods for an existing customer or member at a specified financial institution.
  • Sending a one-time passcode to the customer's or member’s desired contact method for resetting their password.

Required Roles & Permissions

In order to access the E-Statement API, the following scopes are needed:

institution-users:read - A user with this scope may get and find the contact methods for a customer

institution-users:write - A user with this scope may trigger the sending of a one-time passcode to a customer for resetting their password

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